1. Add the template
Paste this content into My Templates, or start from a specialty-generated template and edit the sections.
Template content
Copy or download, then paste into Wavo under My Templates.
Nurse Triage Note Encounter Details - Date/time, triage nurse name, and channel (phone, portal, walk-in). - Patient identity verification and callback number. Chief Concern - Patient/caller statement and symptom duration. - Pregnancy status, anticoagulation, immunocompromise, or other risk modifiers if asked per protocol. Triage Assessment - Focused symptom questions and pertinent positives/negatives (fever, dyspnea, chest pain, neurologic deficits, severe pain, dehydration signs, etc. as relevant). - Vital signs if obtained (walk-in). Protocol / Decision Support - Protocol or guideline referenced (name/topic) and any deviation with rationale. - Clinician consult requested/obtained if applicable. Disposition - Home care with advice / schedule clinic visit (timing) / urgent care / ED / call 911. - Appointment made or ED instructions given. Advice Provided - Specific home-care steps, warning signs, and when to recontact. - Patient/caller verbalized understanding. Follow-Up / Escalation - Chart routed for clinician cosign if required. - Scheduled callbacks or message follow-up.
When to use this template
What makes the structure useful, and which visits it fits best.
Why this template works
Structural advantages for real documentation
Best for
Visit types and clinicians who use this format
- Aligns with protocol-driven triage without freezing clinical judgment notes.
- Makes disposition and escalation criteria explicit.
- Works for phone triage, portal escalation, and walk-in nurse triage.
- Clean cosign path when a clinician must review high-risk dispositions.
- 1Telephone nurse advice lines
- 2Clinic walk-in triage
- 3Portal message escalation to nursing triage
Example output shape
Illustrative excerpt of how a visit can land in this structure. Not a real patient record—review and edit every note before signing.
Details Phone triage 7/26/2026 11:05, RN Alvarez. Patient verified; callback OK. Chief Concern Child’s parent calling for 4-year-old with fever to 101.5°F ×1 day, runny nose, tugging ears; drinking OK; no rash. Assessment No difficulty breathing, stridor, neck stiffness, inconsolability, or decreased urine. Immunizations UTD per parent. Not immunocompromised. Protocol Pediatric fever / ear pain protocol — non-toxic URI/possible OM pathway; advise clinician visit within 24h if pain persists; ED if red flags. Disposition Booked pediatric sick visit tomorrow 09:20. Home care meanwhile. Advice Age-appropriate acetaminophen dosing reviewed; fluids; monitor for breathing difficulty, lethargy, fever >3 days, or rash. Parent teach-back completed. Encounter routed to pediatrician pool for awareness; no same-day cosign required per protocol.
How Wavo automates this
What the product actually does with your template.
2. Record or dictate
Capture the encounter with ambient recording or dictation. Wavo structures the note using your template.
3. Review and sign
Edit with Smart Transform if needed, then export or copy into your EHR. You stay responsible for the final note.
Put this template to work on your next visit
Start free, paste the template, and see how Wavo documents in your structure.